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Frequently Asked Questions

Q: How often should I change my filter?

A: You should check it at least every 30 days. While the manufacturer may recommend changing it every 90 days, the simple truth is you change it when it is dirty. As dry as the weather is here some filters may not last two weeks. Add pets and high traffic to some homes and you would be surprised how quickly filters get dirty. Keeping filters changed regularly throughout the year is important for good air flow and is one of those minor maintenance efforts that can prolong the life of your system and save you money in costly repairs. Pleated filters are better than flat filters.

Q: At what temperature should I keep my thermostat?
A: This is a personal preference. You should keep the thermostat set at a temperature that is comfortable for you and one that won't raise your electric bill beyond what you can afford.
Q: What is the best brand of appliance to purchase?
A: When making a major purchase it is best to do some research on your own. Research online review sites to see what other consumers have to say about various brands and products. Household appliances come down to personal needs and preference. From the repair perspective, Samsung appliances are typically more difficult to diagnose and repair.
Q: Are warranty companies really worth the money?
A: As with any other type of insurance, you don't appreciate the value until you need it. You can pay for the peace of mind for years and never need to use it. However, that one time you do need it ... it pays to have it.
Q: What company do we recommend?
A: Do your research and match the company with your personal needs and preference. Be sure to look carefully at any out of pocket expenses.
The following is a list of warranty companies we currently work with:
  • American Home Shield
  • Old Republic


Q: How often should I get my unit checked?
A: You've heard the old saying: an ounce of prevention is worth a pound of cure. Just like your car, your heating and air conditioning system should receive a regular once-over to make sure everything is in good working order. Gas units should be checked at least yearly to ensure there are no carbon monoxide leaks. Although it is a good idea to have your system checked yearly regardless, electric units should be checked minimally every two years. Keep in mind the older a unit gets, you will want to do an annual inspection to keep with the ounce of prevention theory.
Q: How do I keep my dishwasher clean?
A: Run Dishwasher Magic through once a month. The dirtier the element gets, the less likely it will dry your dishes. It will also take more electricity to run the dishwasher through a cycle. Dishwasher Magic can be found at your local Wal-Mart.
Q: Are you a property manager?
A: We will gladly help you out with all your property management inspection needs.
Q: Why should I get my unit looked at twice a year?
A: Well-maintained air conditioners, heaters, coils, and heat pumps can and will save you money in the long run. Units that are low on refrigerants will cost you lots more money over a long hot Texas summer.
  • Dirty coils will cause your system to overwork and run your bill higher than normal.  
  • 80% of compressor failures happen due to lack of maintenance. $1800 plus compressor vs. a $65 maintenance charge? It’s almost obvious.
  • Most system breakdowns can be prevented.  
  • Murphy’s Law: if it will break down it will be 100 degrees or freezing when it does break down. Be proactive. Change your filter monthly and do not use cheap filters.